Much of this developer documentation provides historical context but may not reflect the current state of the project.
If you see outdated content please navigate to the page footer and click "Report an issue on GitHub".

It is not user documentation and should not be treated as such.

User Documentation is available here.

Outage notice template

This is a template to use for making announcements about infrastructure outages. Use the template and adjust the variables depending on the situation.

Subject: (Unplanned) Outage :: $(service_name) :: YYYY-MM-DD HH:MM UTC

There was an (unplanned) outage of $(service_name) for $(length_of_outage).

(For planned outages include following block:)

The outage will occur at YYYY-MM-DD HH:MM UTC. To view in your local time:

date -d 'YYYY-MM-DD HH:MM UTC'

== Details ==

Give full details of the outage: what went wrong, what the plan is, why the outage is planned, etc.

== Affected services ==

* Bulleted list
* of services affected

=== Not-affected services ==

* Bulleted list
* of services not affected

== Future plans ==

Detail here any plans to fix, mitigate circumstances or risks, etc.

Category:Infrastructure SOP